Privacy policy

Last updated: July 2026. At Grixxo we handle personal data responsibly and transparently, in accordance with applicable data protection regulations.

1. Data controller

The controller of data collected through this site is Grixxo. You may contact us at comercial@grixxo.com to exercise your rights or ask privacy-related questions.

2. Data we collect

We may process: (a) identification and contact data you provide in forms (name, email, phone, company, message); (b) technical browsing data (IP address, device type, pages visited); (c) data derived from cookies, as described in our Cookie Policy.

3. Purposes

We use your data to: respond to commercial and support requests; evaluate projects; send communications related to your inquiry; improve the site and user experience; comply with legal obligations; and, where applicable with your consent, send information about Grixxo services.

4. Legal basis

Processing is based on your consent (forms, non-essential cookies), performance of pre-contractual or contractual measures, Grixxo’s legitimate interest in operating and improving the site, and compliance with legal obligations.

5. Retention

We retain data for as long as necessary for the stated purposes and to meet legal responsibilities. Contact messages are kept while a commercial relationship exists or for applicable legal periods.

6. Recipients

We may share data with providers that supply hosting, email, analytics, or infrastructure services under agreements ensuring confidentiality and security. We do not sell personal data.

7. Your rights

You may request access, rectification, update, erasure, objection, or restriction of processing, and withdraw consents granted, by writing to comercial@grixxo.com. You may also file complaints with the competent data protection authority.

8. Security

We apply reasonable technical and organizational measures to protect information. No system is completely infallible; we recommend not sending highly sensitive information through public forms without a prior agreement.

9. Changes

We may update this policy. We will publish the current version on this page with the corresponding revision date.